Privacy Policy
Privacy Policy
This Privacy Policy describes how pintoleathercraft.pt (the “Site” or “us”) collects, uses and discloses your Personal Information when you visit or make a purchase on the Site.
Collecting personal information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. Please see the list below for more information about what personal information we collect and why.
Device information
Examples of Personal Information collected: web browser version, IP address, time zone, cookie information, which websites or products you view, search terms, and how you interact with the Site.
Purpose of collection: to load the Site accurately and perform analysis on Site usage to optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags or pixels.
Disclosure for Business Purposes: Shared with our processor Shopify.
Order information
Examples of personal information collected: name, billing address, delivery address, payment information (including credit card numbers), email address and telephone number.
Purpose of collection: to provide you with products or services to fulfill our contract, to process your payment information, to arrange shipping and to provide you with invoices and/or order confirmations, to communicate with you, to screen our orders for possible risks or fraud, and when in accordance with the preferences you shared with us, provide you with information or advertising related to our products or services.
Collection source: collected from you.
Disclosure for Business Purposes: Shared with our processor Shopify.
Customer support information
Examples of personal information collected: name, billing address, delivery address, payment information (including credit card numbers), email address and telephone number.
Purpose of collection: to provide customer support.
Collection source: collected from you.
Disclosure for Business Purposes: Shared with our processor Shopify.
Sharing personal information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you as described above. For example:
We use Shopify to power our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioral Advertising
As described above, we use your Personal Information to provide targeted advertisements or marketing communications that we believe will be of interest to you. For example:
We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your personal information here: https://policies.google.com/privacy?hl=en.
Using personal information
We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you updated about new products, services and offers.
Legal base
In accordance with the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following legal bases:
Your permission;
The performance of the contract between you and the Site;
Compliance with our legal obligations;
To protect your vital interests;
Perform a task of public interest;
For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to delete that information. For more information about your right to erasure, please see the “Your rights” section below.
Automatic decision making
If you are an EEA resident, you have the right to object to processing based solely on automated decision-making (which includes profiling) where such decision-making has a legal effect on you or otherwise significantly affects you .
We do not engage in fully automated decision-making that has a legal or significant effect using customer data.
Our Shopify processor uses limited automated decision-making to prevent fraud that does not have a legal or material effect on you.
Services that include automated decision-making elements include:
Temporary blocklist of IP addresses associated with repeated failed transactions. This block list persists for a small number of hours.
Temporary blocklist of credit cards associated with blocklisted IP addresses. This block list persists for a small number of days.
Your rights
GDPR
If you are an EEA resident, you have the right to access the Personal Information we hold about you, to transfer it to a new service and to request that your Personal Information is corrected, updated or deleted. If you wish to exercise these rights, please contact us using the contact details below [OR INSERT ALTERNATIVE INSTRUCTIONS FOR SENDING ACCESS, DELETION, CORRECTION AND PORTABILITY REQUESTS].
Your Personal Information will initially be processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information about how data transfers comply with GDPR, see Shopify's GDPR whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
CCPA
If you reside in California, you have the right to access the Personal Information we maintain about you (also known as the 'Right to Know'), to transfer it to a new service, and to request that your Personal Information be corrected, updated or deleted. If you wish to exercise these rights, please contact us using the contact details below.
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us.
Cookies
A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means you don't have to re-enter this information every time you return to the site or navigate from one page to another. Cookies also provide information about how people use the website, for example whether it is their first time visiting or whether they are repeat visitors.
Changes
We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact
For more information about our privacy practices, if you have questions or would like to make a complaint, please contact us by email
Last updated: February 11, 2024
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority.